Welcome to Baji Bip. This Privacy Policy ("Policy") details how personal information is collected, used, stored, and protected for users of the Baji Bip platform. By registering or using the site, you are considered to have agreed to this Privacy Policy. Please read it carefully in full.

We believe transparency is the foundation of trust. Baji Bip has nothing to hide when it comes to privacy — you have the right to know exactly what happens with your data. This Privacy Policy is part of that commitment.

In plain terms: Baji Bip uses your data solely to improve our services and maintain security. Your information is never sold to third parties.

1. What Information We Collect

Baji Bip collects various types of information from users. This data falls into two main categories — what you provide directly and what is collected automatically.

What You Provide Directly:

  • Full name, date of birth, and gender.
  • Email address and mobile number.
  • Residential address and country.
  • National ID or passport details (for KYC verification).
  • Payment method details (bKash, Nagad, Rocket numbers, etc.).
  • Messages and complaints sent to customer support.

Automatically collected information:

  • IP address and device identifier information.
  • Browser type, operating system, and screen resolution.
  • Time spent on site, pages visited, and click history.
  • Login time, location data, and session information.
  • Logs of gaming and betting activity.
Data Types Reason for Collection Retention Period
Identity Information Account Verification & KYC 5 Years After Account Closure
Financial Information Transaction Processing As Required by Legal Obligation
Technical Data Security & Service Improvement 13 months
Gaming Logs Dispute Resolution & Monitoring 3 years
Cookie Data Improving Site Experience Session end or 30 days

2. How Your Information Is Used

Baji Bip uses collected data only for specific, legitimate purposes. We never use your information for unnecessary or unauthorized activities.

  • Account Management: To complete registration, login, and account verification processes.
  • Transaction Processing: To process deposits and withdrawals securely.
  • Customer Support: To respond to your questions, complaints, and support requests.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access.
  • Service Improvement: To analyze and improve the overall platform experience.
  • Regulatory Compliance: To comply with applicable laws and regulatory requirements.
  • Promotional Communications: To send you offers and bonus information with your consent (you may opt out at any time).

Our Commitment: Baji Bip will never use your data for ad profiling or third-party marketing purposes.

3. Who Your Information Is Shared With

Baji Bip does not sell your personal information. However, limited data may need to be shared in certain specific circumstances.

  • Payment Providers: Necessary information is shared with bKash, Nagad, Rocket, or your bank to complete transactions.
  • Technology Partners: With technology service providers that support platform operations, all of whom are bound by strict confidentiality agreements.
  • Regulatory Authorities: To relevant authorities under legal obligation or court order.
  • Fraud Prevention Organizations: With industry-recognized organizations for fraud detection and prevention.

Important: Beyond the cases outlined above, Baji Bip does not share your data with any third parties. No information is shared without your consent.

4. Cookie Policy

Baji Bip uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience on the site.

Types of Cookies We Use:

  • Essential Cookies: Required for the site to function properly. Without these, login and transactions will not work.
  • Functional Cookies: To remember your preferences, language, and settings.
  • Analytics Cookies: To understand how the site is used, helping us improve our services.
  • Security Cookies: For fraud detection and prevention.

You can manage cookies through your browser settings. However, disabling essential cookies may limit access to certain features on the site.

5. How Long Your Information Is Retained

Baji Bip does not retain data longer than necessary for its intended purpose. Retention periods are determined by legal obligations, business requirements, and user interests.

  • Active account data is retained for as long as the account remains open.
  • Following account closure, data may be retained for up to 5 years for legal reasons.
  • Records of financial transactions are retained in accordance with applicable law.
  • After the retention period, data is securely deleted or anonymized.

6. Security Measures

Baji Bip employs industry-leading security technologies and practices to protect your data. Our security infrastructure is continuously monitored and updated.

  • SSL/TLS Encryption: All communication between your device and our servers is encrypted.
  • AES-256 Data Encryption: Sensitive data stored in databases is encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for accessing your account.
  • Firewall & DDoS Protection: Protection at the server and network level.
  • Regular Security Audits: Regular audits conducted by third-party experts.
  • Staff Training: All staff are trained in data protection and receive regular updates.

Your Role: Even with Baji Bip's robust security, keep your password strong, never share it with anyone, and avoid logging in on public Wi-Fi.

7. Your Rights

You have clear rights over your data on Baji Bip. You may exercise any of the following rights at any time.

Right to Access Your Data

You can request to know what information we hold about you.

Right to Rectification

You can request correction of any inaccurate or incomplete information.

Right to Erasure

You can request deletion of your data under certain circumstances.

Right to Object to Processing

You can object to the use of your data for specific purposes.

Right to Data Portability

You can obtain your data in a machine-readable format.

Right to Restrict Processing

In some cases, you can request that the processing of your data be restricted.

To exercise any of these rights, contact our support team. We typically respond within 30 days.

8. Minor Protection

Baji Bip is strictly for users aged 18 and above. We do not knowingly collect data from minors. If we become aware that a minor's information has been collected accidentally, it will be deleted immediately and the associated account will be closed.

If parents suspect their child is using Baji Bip, please contact us immediately.

9. About Third-Party Links

The Baji Bip platform may at times reference third-party services or technologies. These third parties have their own privacy policies, and Baji Bip has no control over them.

  • Payment gateways (bKash, Nagad, Rocket) operate under their own privacy policies.
  • Game providers operate independently and have their own policies.
  • Baji Bip is not responsible for the privacy practices of third parties.

Recommendation: We recommend reading the privacy policy of any third-party service before using it.

10. Changes to the Privacy Policy

Baji Bip may update this Privacy Policy as needed. For significant changes, we will notify you via your registered email or through a platform notification.

  • The date of any changes will be shown at the top of the page under "Last Updated".
  • Continued use of the platform after changes are made will be considered acceptance of the updated policy.
  • For significant changes, you may be asked to provide consent again.

11. Contact Us

You can reach us for any privacy-related questions, concerns, or requests to exercise your rights.

Privacy Contact: [email protected] — Our dedicated privacy team works 24/7 and responds within a maximum of 72 hours.

Your privacy matters deeply to us. Baji Bip is committed to managing your data with full transparency and integrity. We want you to enjoy Baji Bip with complete peace of mind — your data is safe here.